| 1. How do I make booking? |
| Preferably via get a quote booking engine . For urgent requests please WhatsApp or call on 00447903151939 |
| 2. Can I make change to my booking? |
| Yes, you can make change to your booking up to 24 h before scheduled pick up time. |
| 3. How can I cancel my booking? |
| You need to send us email at contact@imperialtransfer.co.uk 24h before pick up time. |
| 4. What if my flight is delayed or cancelled? |
| Your flight will be monitored for delays to ensure your driver will be waiting for you at the correct time. Please note that the update to the new arrival time is subject to availability. |
| 5. Is your service available day and night? |
| Yes.. We operate 24/7. |
| 6. How do I find my driver at the airport? |
| Our driver will be waiting in the arrival hall of the terminal. |
| 7. How early can I book? |
| While booking online, you are advised to book at least 24h in advance. For urgent request please WhatsApp or call on 00447903151939 |
| 8. Can I get the receipt? |
| Yes. Please remember to request it from your driver and he will provide it at the end of the journey. We will also provide email confirmation for. |
| 9. Is your company licenced and fully insured ? |
| Yes, we are fully licenced and all our cars are insured . |



































































































